At Polka Deli, we are committed to delivering your favorite Polish products quickly and efficiently. We offer shipping across the United States using UPS Ground and USPS Ground Transport services. For perishable products such as kielbasa, cold cuts, pierogi and other temperature-sensitive items, we utilize UPS 3 Day Select to ensure freshness upon arrival.
We ship all orders from our facility in Philadelphia, PA (ZIP Code 19134).
The estimated delivery times vary depending on the recipient's location and the selected shipping method:
We recommend placing your order early in the week to avoid weekend delays for perishable items.
To help you estimate delivery times, please refer to the shipping map below. This map provides an approximate timeline for UPS Ground shipping based on your location.
Where do you ship?
We currently ship anywhere within the continental United States. Unfortunately, we do not ship to Alaska, Hawaii, or international locations at this time.
When will my order be processed?
Orders are typically processed within 1-2 business days. Orders placed on weekends or holidays will be processed the next business day.
How do you ensure the freshness of perishable items?
We take extra care when shipping perishable products by using insulated packaging and ice packs when necessary. All perishable orders are shipped via UPS 3 Day Select to minimize transit time.
Can I track my order?
Yes! Once your order has shipped, you will receive a tracking number via email so you can monitor its progress.
What if my order is delayed?
While we strive for timely delivery, shipping delays can sometimes occur due to weather conditions or carrier issues. If you experience any delays, please contact our customer support team for assistance.
What if my perishable order arrives warm?
If your perishable order does not arrive in satisfactory condition, please contact us immediately at info@polka-deli.com and we will work to resolve the issue.
For any further questions regarding shipping, feel free to visit our Shipping FAQ page or contact our support team.
Thank you for choosing Polka Deli!
